Bringing Consumers Together Through Social Media
RAPPS Reviews - Reviews About Products Performance & Service is building the largest consumer review database for all Australian consumers.
Join the fastest growing review platform that values your opinion and makes you a voice among 25 million Australian consumers. At RAPPS Reviews we provide real reviews from real people that reflect their personal firsthand experience, your reviews benefit all Australians and weeds out The Good, The Bad and The Ugly.
We surveyed a 1000 consumers to discover first-hand what consumers value the most when purchasing products and services.
Research indicates that Consumers Want:
- To feel important & valued
- Service & assistance with a smile
- Value for money when purchasing products and services
- Helpful staff that can solve their problems
- Products that meet expectations
- Personalised service and a timely response
- Contact options, phone and email (not contact forms on a website)
- Prompt phone service (not being put on hold)
- Customer service personnel that they can understand
- Call centres in their own country (keeping jobs at home)
By lodging your review, you are assisting local consumers and others from all over Australia, make informed decisions.
I just love the fact that I can have a say, and know I will get a response from the business that I write a review on.Val Pinel
As a consumer it is important for me to be heard, have a say that is genuinely taken into consideration and to feel valued as a customer.Jenn Feeney
After having a poor experience with my Communication Provider. I used RAPPS and the Telco contacted me a sorted the issue ASAP Thanks RAPPSDave Wright