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About RAPPS - Reviews About Products Performance & Service

RAPPS is a consumer based platform, which allows individuals to voice their reviews about the products, performance and service they've received from both public and private businesses.

All reviews are based on a business's ability to provide quality Products, Performance & Service and are rated against the following consumer values.

Research indicates that Consumers Want:

  1. To feel important & valued

  2. Service & assistance with a smile

  3. Value for money when purchasing products and services

  4. Helpful staff that can solve their problems

  5. Products that meet expectations

  6. Personalised service and a timely response

  7. Contact options, phone and email (not contact forms on a website)

  8. Prompt phone service (not being put on hold)

  9. Customer service personnel that they can understand

  10. Call centres in their own country (keeping jobs at home)

We at  RAPPS believe that when a business receives your money for products or services, that praise should be provided for exceptional performance, advice provided when improvement is required and held accountable and responsible for supplying poor products, performance and service that fail to meet your, expectations, as advertised or legislative requirements.

RAPPS team members do not endorse nor take a position concerning consumer opinions. However, consumers be-warned! RAPPS believes that users must be truthful and state only the facts when submitting statements about marketplace interactions.

Please see our terms and conditions for more details.

Remember our team members are just like you, everyday consumers!

We stand for positive service and make customer service a priority!

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